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Terms & Conditions for the Purchase and Use of Zentosa Gift Vouchers:


  • Valid gift vouchers are redeemable in full or part payment for merchandise from Zentosa.com.
  • Zentosa gift vouchers may not be exchanged for cash or vouchers.
  • Zentosa gift vouchers can be purchased in values of £10, £25 & £50, multiple vouchers can be purchased in one transaction.
  • Once purchased, gift vouchers are valid for a minimum of 12 months.
  • Discount or promotional codes cannot be used in conjunction with a purchase of Zentosa gift vouchers. However, the vouchers, once purchased, can be used together with a discount or promotional code to make a purchase of merchandise from Zentosa.com.
  • There is no right to cancel a gift voucher purchase once the voucher has been used in full or in part.
  • No change or refund can be given after partial use of a gift voucher, but any remaining balance may be applied to future purchases. After partial use of a gift voucher you will need to contact Zentosa to have the value set to the new remaining balance which we will do without undue delay.
  • Gift vouchers cannot be used against an existing order for which payment has already been made.
  • Zentosa cannot be held liable for gift vouchers which have been lost, stolen, damaged or defaced.
  • A Zentosa gift voucher remains the property of Zentosa Ltd.
  • Zentosa reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (e.g. to change the scope of the gift voucher service, notify of the service's withdrawal or in the event of circumstances beyond its control).  Reasonable notice of such changes will be given where possible.
  • By purchasing and/or redeeming a Zentosa gift voucher you accept and agree to these terms and conditions.

Zentosa gift vouchers are provided and operated by:
Zentosa Ltd, Harriet House, 118a High Street, Erdington, Birmingham B23 6BG
Regsitered in England, Company No. 6967366